Need to return a part? KOMO can provide you with a formal RMA# to return your part for repair, credit exchange or a basic return. Please submit your return request and KOMO will review and provide a formal approval within 24 hours.
* AUTHORIZED RETURNS ARE ONLY VALID FOR 30 DAYS; PARTS WILL BE BILLABLE AND DUE TO KOMO IF NOT RECEIVED WITHIN 30 DAYS OF FORMAL RMA # BEING ISSUED TO CUSTOMER.
Because your business challenges don’t stick to a 9-to-5 schedule, neither does KOMO. KOMO’s toll-free Customer Service Hotline is available 24/7/365 with a guaranteed response from a certified technician. No third-party answering service – just real help in real time from experienced customer support technicians with direct access to your exact machine’s maintenance and service history at their fingertips.
If you need immediate assistance, please contact us at 1-800-528-4570