Technical Support
For immediate assistance, please contact us toll-free: 800-528-4570
Because your business challenges don’t stick to a 9-to-5 schedule, neither does KOMO. KOMO’s toll-free Customer Service Hotline is available with a guaranteed response from a certified technician.
From assistance with scheduled maintenance and operations questions to supplying tooling and parts, KOMO is there to support you when you need it. No third-party answering service – just real help real time from experienced customer support technicians with direct access to your exact machine’s maintenance and service history at their fingertips.
Learn more about Technical Service Subscriptions
If you would like to sign up for a Technical Service Plan, KOMO offers 1-year and 3-year subscriptions for phone/virtual service. You can learn about these programs and purchase them online by clicking the button below. Please note: Effective 2025, Technical Support Subscriptions will be required for machines over 12 years old.

Fill Out This Form For Non-Emergency Tech Support
KOMO is committed to making sure their customers never have to wait around for answers or solutions to their problems. That’s the KOMO technical phone service support commitment!
KOMO’s Customer Service Hotline is ready to take your requests. Please fill in the form to the right and you will be contacted shortly.